We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What information do we collect?

We may collect, store, and use the following kinds of personal information:

• Information about your computer and visits to this website (IP address, location, browser type, etc.).

• Information related to transactions on this website, including purchases of goods/services (e.g., booking a cleaner through Elegant Life).

• Information provided during registration (name, address, email).

• Information for subscribing to services/newsletters.

• Any other information you choose to send to us.

Before disclosing another person’s information, you must obtain their consent.

All credit/debit card details will NOT be stored, sold, or shared with third parties.

1. Cookies

We use session/persistent cookies to:

• Track website navigation and bookings.

• Prevent fraud and improve security.

• Personalize your experience.

We use Google Analytics (privacy policy: Google Privacy).

2. Using Your Personal Information

We use your data to:

• Administer the website and improve your experience.

• Process payments and send invoices.

• Send newsletters/marketing communications (opt-out available).

• Ensure website security.

Elegant Life does NOT store debit/credit card details. Payments are processed via Checkout (privacy policy).

3. Disclosures

We may share your information with:

• Employees, agents, or subcontractors as needed.

• Legal authorities if required.

4. International Data Transfers

Data may be transferred globally. By using this website, you consent to such transfers.

5. Security

We use encryption and secure servers, but internet transmissions are inherently insecure. Elegant Life takes steps to protect data but cannot guarantee absolute security.

6. Policy Updates

Check this page periodically for updates. We may notify you of changes via email.

7. Third-Party Websites

We are not responsible for the privacy practices of linked websites.

8. Updating Information

Notify us if your details need correction.

9. Data Collection

We collect your phone number, email, address, and location for service bookings. To delete this data, email support@elegantlife.ae.