FAQs

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Home
Services
About
Contact

Home
Services
About
Contact

Home
Services
About
Contact

Frequently Asked Questions

General question

Frequently Asked Questions

What is Elegant Life?

Elegant Life platform that connects users with licensed 3rd party service providers for home services like cleaning, maintenance, and plumbing etc

What payment methods are accepted?

We offer the conveni

What if my property is damaged during a service?

Report damage within 24 hours via email. While we penalize service partners for misconduct, Elegant Life is not liable for damages.

Are your service professionals verified?

Yes, we conduct background checks directly or through third-party services. However, users should always exercise caution.

How much time in advance can I cancel my service?

You can cancel your service up to 6 hours after the scheduled time without any charges. Just let us know in advance!

Our Service

What areas do you provide cleaning services in?

We offer home cleaning services in various areas. You can check if we serve your location by entering your area or street name in the location search bar. If you're unsure, feel free to contact us, and we'll assist you in finding the closest available service.

Do you offer emergency plumbing services?

Yes! We provide 24/7 emergency plumbing services. Whether it’s a burst pipe or a blocked drain, our professional team is ready to assist you any time of the day or night. Just give us a call, and we’ll be there to fix it.

How do I schedule a laundry or dry cleaning pickup?

Scheduling a pickup for laundry and dry cleaning is easy! Simply visit our booking page, select your preferred pickup time, and we'll handle the rest. You can also contact us via phone or email to schedule a convenient time for pickup.

How often should I get my AC serviced?

We recommend getting your AC serviced at least once every six months to ensure it runs efficiently and to extend its lifespan. Regular maintenance can also prevent costly repairs in the future. If you haven’t had your AC serviced in a while, now is the perfect time to schedule an appointment.

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Services

House Cleaning
Plumbing
Laundry and Dry Cleaning
Ac Maintenance
Buillding Maintenance

Get in Touch

Phone : +971 54 405 5956
Email: support@elegantlife.ae
Address: 7 6C Street - Al Khabaisi - Dubai - United Arab Emirates

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